How To Start A Cleaning Service
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Having your own cleaning business should mean that you are earning a
decent profit for your daily living. Most cleaning business starts out
with the owner doing everything – he does the marketing, buying of
supplies and the workbook. You have settled and established your
business, you start to expand, get more clients and more employees. This
time your expenses also grow, and since you lowered your price when
you’ve started out, it may not cover all expenses anymore.
You have to understand that price increases are necessary in any kind of
business. Everything you buy and any service you obtain are bound to
increase prices anytime.
Once you decide to raise your rates, review your original contract with
your customers and check whether it states that the original price is
good for a only a certain length of time. It is, you won’t be able to
have increase in your service charges until that period expires. You may
also check the duration of your contract with the clients. Despite
having under priced services, you may not want to raise prices with a
client you’ve just acquired for a short time. Most cleaning business
raises their prices after turning a year old in the industry. If you
don’t have any clause regarding price increases, you must add it on with
your next clients. You may guarantee a certain price for a year then add
a statement like, “we serve the right to increase prices after one
year”.
Before you figure out a new rate, check back on your original bid and
make sure that you have everything covered and that you are making a
profit. Dramatic increases in supply costs and added expenses should be
considered in computing and covering the extra expenses.
Another aspect for your consideration is your current customer
satisfaction level. Are your customers happy with your services? Many
would understand price increases and will stick with your company as
long as they are happy and contented with your job. They may not be able
to look for a new cleaning company with a better price or quality.
Don’t hesitate to raise prices with a customer who is a constant
complainer, especially if they keep on complaining about unjustifiable
matters. You need higher prices to cover the extra time spend over their
office or homes.
Soon as you have all the facts you need and settled on the new price you
need to charge, inform your customers formally through a letter to let
them know of your price increase, reasons for increase and remind them
of the benefits of continuing partnership with your cleaning company.
Make sure that you inform your customers at least 30 days before you
increase your price.
Getting what you pay for is often true for cleaning companies. Very low
prices may mean that the cleaning service is not doing a good job or the
company has undervalued their services and will soon be out of business.
Pricing and rates of your services is for you to make a living. Your
company and your employee’s survival depend on the appropriate charging
you get from your customers so that you can stay in business. Your
customers will surely understand the price increase and will be happily
continue requesting your services. Your other customer who left will
eventually realize that low priced services means that they get poor
quality services and will surely come back to get your services again.
EVERYTHING ABOVE FOR $59.00
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